Legal
Last updated: September 9, 2026
Important - AI-generated content: SKYLOQ uses artificial intelligence to generate responses, insights, and recommendations. AI-generated content may contain errors, inaccuracies, or outdated information. You are solely responsible for verifying any information before relying on it for flight planning, regulatory compliance, or any aviation-related decisions. SKYLOQ is not a substitute for official FAA publications, certified flight instruction, or qualified legal or medical advice.
By downloading, accessing, or using the SKYLOQ mobile application or website (the "Service"), you agree to be bound by these Terms of Service ("Terms"). The Service is operated by SKYLOQ LLC, a Wyoming limited liability company ("SKYLOQ LLC," "we," "our," or "us"). SKYLOQ is part of the Cal Cove Labs portfolio of apps, operated by SKYLOQ LLC. If you do not agree to these Terms, do not use the Service.
These Terms constitute a legally binding agreement between you and SKYLOQ LLC. We reserve the right to update these Terms at any time. Continued use of the Service after changes are posted constitutes acceptance of the updated Terms.
SKYLOQ is an AI-powered career and training platform for pilots. The Service includes:
The Service is intended for informational and organizational purposes only and does not constitute official regulatory, legal, or medical advice.
SKYLOQ uses artificial intelligence to generate responses, insights, recommendations, and summaries. The Service is informational only and provides no flight instruction, operational advice, or safety-of-flight guidance. By using the Service, you acknowledge and agree that:
You must be at least 16 years old to use SKYLOQ. By creating an account, you represent that you are at least 16 years old and that all information you provide is accurate and complete. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.
Minors and users under 18. We use your date of birth solely to verify eligibility and to determine which features are available to you. Parents and guardians of users aged 16–17 may contact us at support@skyloq.app with any questions about their child's use of the Service.
We do not knowingly allow users under the age of 16 to create accounts. If you believe a user under 16 has created an account, please contact us at privacy@skyloq.app.
SKYLOQ offers free and paid subscription tiers. Paid subscriptions are billed on a recurring monthly or annual basis through our third-party payment processor. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel.
Auto-renewal. Your subscription will automatically renew at the end of each billing period at the then-current price and using the payment method on file, unless you cancel before the renewal date. Renewal reminders are typically sent by our payment provider or by the app store through which you subscribed; delivery of those reminders is handled by these third parties and is not guaranteed. To avoid renewal charges, you must cancel before the end of the current billing period.
Cancellation. You may cancel at any time. Where you cancel depends on how you subscribed: through Google Play, in the Google Play subscriptions centre; through the Apple App Store, in your App Store subscription settings; on our website, through the customer portal on your account page. Cancellation takes effect at the end of the current billing period; you will retain access until that date.
Refunds. Where you request a refund depends on how you subscribed. If you subscribed through Google Play or the Apple App Store, refunds are handled by Google or Apple under their own policies and must be requested through them — we cannot issue them on your behalf. For subscriptions purchased on our website, all sales are final and we do not offer refunds for partial billing periods or unused subscription time, though we may consider requests case by case in good faith. Either way, if something has gone wrong you are welcome to email support@skyloq.app and we will help where we can.
Failed payments. Failed payments may result in suspension or downgrade of your account.
Price changes. We reserve the right to change subscription pricing with reasonable advance notice.
App store subscriptions. If you subscribed through the Apple App Store or Google Play, your subscription is subject to their respective billing terms and refund policies, which may differ from ours. Billing, renewals, cancellations and refunds for those subscriptions are handled by Apple or Google. You can still contact support@skyloq.app with any problem and we will assist, but the refund decision rests with the store.
You acknowledge that:
By using the Service, you agree to provide reasonable feedback to help us improve it. See Section 9 (Feedback) for additional terms governing feedback you submit.
You agree not to use the Service to:
We reserve the right to remove content and suspend or terminate accounts that violate these Terms, at our sole discretion.
SKYLOQ allows you to create and store content including your profile information, flight log entries, messages you send to the AI assistant, and feedback you submit (collectively, "User Content"). You retain ownership of your User Content. By submitting User Content to the Service, you grant SKYLOQ LLC a non-exclusive, royalty-free, worldwide license to store, process, and display that content within the Service solely for the purpose of operating and improving the platform.
You are solely responsible for your User Content and represent that you have all necessary rights to submit it. You agree that your User Content does not violate any law or the rights of any third party.
You may choose to submit comments, ideas, suggestions, bug reports, feature requests, or other feedback regarding SKYLOQ ("Feedback"). You agree that SKYLOQ LLC is free to use, disclose, reproduce, modify, license, and distribute any Feedback you provide for any purpose, without compensation, attribution, or any obligation to you.
You represent that any Feedback you submit is original to you or that you have the right to grant this license, and that your Feedback does not violate any third party's rights.
All content, features, and functionality of SKYLOQ - including but not limited to the AI knowledge base, software, design, and trademarks - are owned by SKYLOQ LLC and protected by applicable intellectual property laws. You may not copy, modify, or distribute any part of the Service without our express written permission.
You retain ownership of the data you enter into SKYLOQ, including your flight logs and profile information.
SKYLOQ LLC respects the intellectual property rights of others. SKYLOQ LLC has registered a designated agent with the U.S. Copyright Office to receive notifications of claimed copyright infringement (Copyright Office registration DMCA-1072684). To report claimed copyright infringement, send a notice to our Copyright Agent at dmca@skyloq.app containing the elements required by 17 U.S.C. § 512(c)(3). Your notice must include:
We will respond to valid notices in accordance with the DMCA. We reserve the right to terminate the accounts of users we determine, in our sole discretion, to be repeat infringers.
The Service is provided "as is" and "as available" without warranties of any kind, express or implied. SKYLOQ LLC does not warrant that the Service will be uninterrupted, error-free, or free from harmful components. We expressly disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by law, SKYLOQ LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. This includes but is not limited to damages arising from reliance on AI-generated content, flight planning decisions, or regulatory compliance matters.
Aviation-specific limitation. Without limiting the foregoing, SKYLOQ LLC shall not be liable for any damages of any kind arising from or relating to flight operations, aircraft accidents or incidents, regulatory enforcement actions, certification decisions, training or examination outcomes, employment decisions, or any other aviation-related outcomes - whether or not informed by your use of the Service. You are solely responsible for all aviation decisions.
Our total liability to you for any claim arising from use of the Service shall not exceed the greater of (a) one hundred U.S. dollars ($100), or (b) the amount you paid to SKYLOQ LLC in the twelve months preceding the claim.
By you. You may terminate your account at any time from within the app or by contacting support@skyloq.app. Upon termination, your subscription will not renew, but no partial refund will be issued for the current billing period.
By us. We may suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion. We will provide reasonable notice where practicable, except in cases involving suspected fraud, safety risks, or violations of law.
Data on termination. Upon termination, your right to use the Service ceases immediately. You may request export of your data prior to termination by contacting support@skyloq.app. After termination, residual data may be retained as described in our Privacy Policy.
SKYLOQ is distributed through the Apple App Store and Google Play Store. The following terms apply to your use of the Service through these platforms:
Informal resolution. Before filing a claim, you agree to attempt informal resolution by emailing support@skyloq.app with a description of your dispute. We will attempt in good faith to resolve disputes within 30 days.
Binding arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute") shall be resolved exclusively through final and binding arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures, rather than in court, except that you may assert claims in small claims court if your claims qualify. The arbitration shall be conducted by a single arbitrator in Wyoming, or remotely at your election. Judgment on the arbitrator's award may be entered in any court of competent jurisdiction.
Class action waiver. YOU AND SKYLOQ LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.
30-day opt-out. You may opt out of this arbitration agreement by sending written notice to support@skyloq.app within 30 days of first accepting these Terms. Opting out will not affect any other provisions of these Terms.
Governing law. These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws principles. Subject to the arbitration provisions above, you and SKYLOQ LLC submit to the exclusive jurisdiction of the state and federal courts located in the State of Wyoming.
You agree to defend, indemnify, and hold harmless SKYLOQ LLC and its founders, officers, employees, and agents from any claim, demand, loss, or damages - including reasonable attorneys' fees - arising out of (a) your use or misuse of the Service, (b) your User Content, (c) your Feedback, (d) your violation of these Terms, or (e) your violation of any third party's rights or applicable law.
These Terms constitute the entire agreement between you and SKYLOQ LLC regarding the Service and supersede all prior agreements. If any provision is found unenforceable, the remaining provisions remain in full force and effect. Our failure to enforce any right is not a waiver of that right. You may not assign or transfer these Terms; we may assign them to an affiliate or successor in connection with a merger, acquisition, or sale of assets.
Notice. We may provide notice to you by email to the address associated with your account, by in-app notification, or by posting to our website. Notice is effective upon sending (for email or in-app) or upon posting (for website notices). You may provide notice to us by email to support@skyloq.app.
Force majeure. Neither party will be liable for any failure or delay in performance to the extent caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, governmental action, labor disputes, internet or telecommunications outages, or third-party service provider failures.
Survival. Sections governing AI-generated content and limitations, intellectual property, disclaimer of warranties, limitation of liability, dispute resolution and arbitration, indemnification, and this General section will survive termination of these Terms or your account.
If you have questions about these Terms, contact SKYLOQ LLC at support@skyloq.app.