Support

We're here
to help

Have a question, feedback, or running into an issue? Reach out and we'll get back to you quickly.

Email support

Send us a message and we'll respond as quickly as possible. Please include your account email and a description of your issue.

support@skyloq.app

FAQ

Frequently asked questions

Quick answers to common questions

You can cancel anytime in My Account → Cancel Plan. Your access continues until the end of your current billing period.
We don't offer refunds for partial billing periods. If you believe you were charged in error, contact us at support@skyloq.app and we'll review your case.
Email us at support@skyloq.app with the subject "Delete my account" from your registered email address.
The SKYLOQ Assistant is trained on official Aviation guidelines and is designed to be as accurate as possible. However, AI can make errors and regulations change. Always verify important information against current official publications before acting on it.
Please report it to support@skyloq.app with the specific response and the correct information. This helps us improve the knowledge base for all users.
SKYLOQ is available on iOS and Android. We recommend keeping your app updated to the latest version for the best experience.